Support

If you need help with a Midwest Computer Solutions app or service, start with the steps below.

Before contacting support

• Make sure you are using the latest available version of the app.
• Quit and reopen the app.
• Restart your Mac, iPhone, iPad, or Apple Watch if the issue continues.
• Confirm the app has the permissions it needs in System Settings or Settings.
• If the problem started after an update, note the operating system version and app version.

Contact support

When contacting support, please include:

• The name of the app or service.
• The device model you are using.
• Your macOS, iOS, iPadOS, or watchOS version.
• The app version, if available.
• A short description of what you expected to happen and what actually happened.
• Any error message shown on screen.

For support, email support@midwestcompsol.net.

Privacy

Please do not send passwords, authentication codes, private keys, or other sensitive credentials in a support request.